Training and Professional Development for Interactive Flat Panels
In short, training is a must. When you are considering your Interactive Flat Panel purchase and roll out, be sure to have the manufacturer and the integrator include some training for you and your staff.
Some Interactive Flat Panel manufacturers will charge for training and others will include it in the package. At TouchIT Technologies, we normally build in a number of days of training for the larger roll outs as part of a package offering to a School or District. We find that happy customers tell other Schools and Districts about our technology, so it is actually in our best interest to make sure that all the teachers are trained.
Some of our larger Interactive Flat Panel installations have had multiple days of training - probably totalling over 10 days if we add them all up. We see this as part of selling the technology.
You also need to consider the best way to go about the training and implementing it. There is the “train the trainer” approach which does work well. How this works is that the manufacturer will spend a good deal of time with a small number of staff that become experts in the software. Those experts then pass on their knowledge through Professional Development sessions with the rest of the staff.
We’ve found that smaller groups and more frequent sessions work much better than longer sessions with 50+ people in the room. What tends to happen in large groups is that the session becomes dominated by a select few and nobody really benefits to the extent that they should. We recommend group sessions or drop-in sessions throughout a day, for example of 3-4 people being trained at a time. That way, everyone gets something out of it and something that is relevant to them, rather than hearing about someone else's issues that they may not have themselves.
One of the other forms of training that TouchIT Technologies has introduced in 2017 is email training. What this involves is an “email a day” over a 10 day period where we deliver a training course. Each day, the teacher receives an email directly to their in box with some theory on our software and then a short take-away activity. We’ve found this approach to Training to be really well received. People just don't have the time these days to sit down and dedicate hours and hours to learning software. We’ve made it manageable.
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